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Colin Harrison
Director of Strategic Innovation
IBM Global Services EMEA Strategic Outsourcing
IBM Zurich Research Laboratory
Säumerstrasse 4, 8803 Rüschlikon
Switzerland
ch@zurich.ibm.com
http://www.research.ibm.com/people/c/colinh
Abstract
The deployment of ICT in its present form requires simultaneously mastering many skills and having a developed infrastructure of human and technical resources. These are frequently lacking in regions remote from (...)